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Shipping support

Our site is always available for whenever you want to upgrade your ride. That means your orders can be placed 24/7/365. However, we do not offer Saturday Delivery on purchases through our website. Our passionate customer support team is happy to help with any questions or concerns. If you’d like to speak with a member of our support team, please visit our contact us page.

Shipping Information
Fast Shipping

Receiving the parts you need has never been easier. You can expect to receive your order within 1-7 days from date of shipment.
Because our warehouse is in the middle of U.S. we pride ourselves to ship products to your doorstep in as little as a couple days, depending on your location.
All you need is to provide us with a physical street address (not a PO Box) at checkout and choose your shipping method. All you need is to provide us with a physical street address (not a PO Box) at checkout and choose your shipping method.

We are not responsible for deviations from estimated transit times.

Shipping Cost

We offer UPS Ground and UPS Next Day Air shipping to the 48 states in the US.  For Orders from Canada we offer UPS Standard and UPS Worldwide Expedited shipping. The shipping rates depends on weight and dimension of your order. The possible shipping rates will be shown in the cart checkout step.

Please note, that we are not responsible for deviations from estimated transit times.

Need to Track an Order?

You will get a tracking number and link for each order with email.

About Customs, Duties, & Taxes

When ordering from JAY PARTS US Inc., you’re responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record, and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country. For more information, contact your local customs office. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.


We will ship other international orders with ease. Please contact our customer support team for current rates and availability.

UPS Ground Ship Date and Zip Code Results

Subject to the Tariff/Terms and Conditions of Service, UPS guarantees on-schedule delivery of packages, shipped via UPS’s services, that are listed as guaranteed, or will refund your transportation charges. Guaranteed Service is not available in all areas and does not apply to shipments containing a package with an Additional Handling or Large Package surcharge. Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume, especially during holiday periods. Service to some remote areas also may require additional delivery days. For current delivery schedules, service availability and information, and a description of the UPS service Guarantee, see the UPS Rate and Service Guide. The most up-to-date transit time details will be available at at the time of shipping. Certain commodities and high value shipments may require additional transit time for customs clearance.

USP Ground Maps - Ship Date and Zip Code Results
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